In 2025, postcard marketing generated 223 leads, 94 completed jobs, and $282,066 in revenue for Clockwork Moving.
Clockwork Moving is a Charlotte-based residential moving company that scaled its lead acquisition using a disciplined, data-driven direct mail strategy. Rather than relying on referrals or paid digital ads alone, Clockwork committed to a repeatable postcard system — tracking every dollar spent against every dollar returned.
The results were consistent, documented, and predictable. By the end of 2025, direct mail had become the single most reliable lead channel in the company's marketing mix, generating nearly a third of all inbound lead volume.
| Metric | Value |
|---|---|
| Postcard Cost | $0.96 per piece |
| Annual Spend | ~$30,000 |
| Leads Generated | 223 |
| Booked Jobs | 94 |
| Lead-to-Booking Rate | ~42% |
| Average Revenue per Move | ~$3,000 |
| Cost per Lead | ~$135 |
| Cost per Booked Job | ~$319 |
| Revenue Generated | $282,066 |
| Return on Marketing Spend | ~9x ROAS |
At $0.96 per postcard and approximately $30,000 in annual spend, direct mail produced documented, predictable returns across every campaign period. No attribution gaps. No guesswork about which channel drove which job.
The system is repeatable and scalable. Clockwork added volume by expanding zip code coverage — the unit economics held. It requires approximately 15 minutes per week to manage once the campaign infrastructure is in place.
"At $319 per booked job and $3,000 average revenue per move, the margin on every postcard-generated customer is clear, documentable, and consistent. That's what makes it worth scaling."
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